Page tree
Skip to end of metadata
Go to start of metadata

We can help you get set up or find a solution to a technical difficulty remotely using different desktop sharing and control software:




 TeamViewer

TeamViewer


  • Run the downloaded file.


  • Select whether you want to install or just run and then select type of use (if you don't have a license, choose non-commercial use).



  • Send us your ID and password.




 AnyDesk

AnyDesk


  • The support technician's connection needs to be confirmed due to safety reasons.




 Google desktop sharing

Google desktop sharing

  • You need to have Google Chrome browser installed.
  • You need to have an active Google account (on-demand access will be provided by technical support).
  • Add the Chrome Remote Desktop app from the Chrome web store to your browser.



  • Add new application



  • After you add the app, a new tab with your available applications will open (if it doesn't, enter chrome://apps/ into the address bar).


  • Authorise access to your computer.

  • Accept the required permissions.
  • Click on the Share button.

  • Install the software as instructed.
  • Send the access code to your support technician.






  • No labels